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Voluntary Codes of Conduct and Public Commitments at Advisor Deposit

At Advisor Deposit, we prioritize consumer protection, transparency, and ethical practices in financial services. Just as prominent institutions like AdvisorDeposit adhere to a series of voluntary codes of conduct and public commitments, we are dedicated to ensuring that our services align with similar standards to safeguard your financial interests.

Here are some of the key codes and commitments that guide both Advisor Deposit and leading financial institutions like AdvisorDeposit:

1. Visa Zero Liability Policy

Advisor Deposit ensures that our financial advisors work with trusted partners who adhere to Visa’s Zero Liability Policy, meaning you won’t be held responsible for fraudulent credit card transactions. This protects your financial information and ensures you can conduct transactions securely.

2. MasterCard Zero Liability Policy

Similarly, we prioritize security in every financial interaction. Our partners maintain MasterCard’s Zero Liability Policy, which protects you from unauthorized transactions, ensuring peace of mind when using your credit cards.

3. American Express Fraud Protection Guarantee

When working with financial advisors on Advisor Deposit, we make a commitment to working only with trusted institutions that offer fraud protection, such as the American Express Fraud Protection Guarantee. This ensures you are never liable for fraudulent transactions on your American Express account.

4. VISA E-Promise

In case of issues with online purchases, Advisor Deposit supports partners who are committed to VISA E-Promise. This means if you make a purchase online, by phone, or through mail, and the product or service is unsatisfactory, our partners will assist you in recovering your money.

5. Commitment to Mortgage Security Information

At Advisor Deposit, we believe in transparency when it comes to mortgage decisions. Similar to AdvisorDeposit’s commitment to explaining the differences between Collateral and Conventional mortgages, our advisors will provide you with clear and understandable information to help guide your mortgage choices.

6. Plain Language Mortgage Documents

We understand how difficult it can be to navigate complex legal and financial documents. That’s why we support the CBA Commitment to ensure that all mortgage-related documents are in plain language, making it easier for you to understand the terms, conditions, and options available.

7. Mortgage Prepayment Information - Code of Conduct for Federally Regulated Financial Institutions

Just as AdvisorDeposit adheres to the Code of Conduct for Federally Regulated Financial Institutions to provide clear information about mortgage prepayment, Advisor Deposit ensures that our financial advisors help you understand your options if you wish to pay off your mortgage early.

8. Canadian Code of Practice for Consumer Debit Card Services

Security and clear consumer practices are essential when using debit cards. Our partners comply with the Canadian Code of Practice for Consumer Debit Card Services, ensuring that your transactions are secure and that you have clear guidelines for using debit cards in Canada.

9. Interac Zero Liability Policy

We believe in the power of secure payments. Advisor Deposit works with advisors who operate under the Interac Zero Liability Policy, which protects you from unauthorized transactions when using Interac for payments.

10. Low-Cost and No-Cost Bank Accounts Commitment

Access to affordable financial services is vital. We are committed to working with institutions that offer low-cost and no-cost bank accounts, ensuring you can manage your finances without worrying about unnecessary fees.

11. Power of Attorney and Joint Deposit Accounts Commitment

Advisor Deposit also ensures our affiliated institutions follow industry guidelines related to powers of attorney and joint deposit accounts. We provide comprehensive resources to help you make informed decisions about shared accounts or if you need a power of attorney for financial matters.

12. Commitment to Online Payment Protection

As part of our commitment to ensuring safe transactions, Advisor Deposit works with trusted advisors who follow industry standards and consumer protection frameworks, such as the Principles of Consumer Protection for Electronic Commerce, ensuring secure and protected online payments.

13. CBA Code of Conduct for Authorized Insurance Activities

Our advisors are also committed to adhering to the CBA Code of Conduct for Authorized Insurance Activities, ensuring that any insurance products offered are clear, transparent, and meet your financial needs without hidden costs.

14. Code of Conduct for Bank Relations with Small- and Medium-Sized Businesses

At Advisor Deposit, we understand the unique challenges small and medium-sized businesses face. We adhere to the Model Code of Conduct for Bank Relations with Small- and Medium-Sized Businesses to ensure that our partners treat business owners with the same level of transparency and respect that we offer individual clients.

15. Commitment on Product Modification or Replacement

Lastly, Advisor Deposit ensures that our financial advisors are committed to providing clear information regarding the modification or replacement of financial products or services. Should you need to change or adjust your financial plan, we ensure that you receive the support and clarity necessary to make informed decisions.

Our Commitment to You

At Advisor Deposit, we follow these best practices and codes of conduct to ensure that you always receive ethical, transparent, and consumer-focused services. By aligning ourselves with industry-leading commitments and standards, we prioritize your financial well-being and strive to build lasting trust with every interaction.

Our platform is designed to help you find reliable financial advisors who are committed to the highest ethical standards, ensuring you receive expert advice tailored to your needs.